Drive a true multi-channel call plan experience

With the advent of new digital channels, changing preferences for interaction, evolving physician affiliations, and shrinking rep access to physicians – improving customer experience has become a strategic imperative for life sciences companies. Companies that embrace multi-channel call planning to engage with practitioners and accounts will have a winning differentiation in a crowded marketplace.

Transform today’s sales rep to an “augmented sales rep” who is empowered with timely insights about each target physician and account. Train them to leverage AI-driven next best actions to ultimately orchestrate a seamless experience across the entire customer base for last-mile execution of sales force effectiveness. Create a 360-degree customer view, manage affiliations, and devise a strategy that enables reps to engage practitioners, non-prescribing influencers, and accounts in a coordinated fashion.