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Linking Customer Focus to Business Performance
To deliver value, efforts to increase customer focus must tie back to a positive impact on your business. A rigorous, data-driven approach can help identify a focused set of meaningful customer metrics that align with business objectives.
The Agile and Adaptive Sales Territory Alignment
The ‘agile and adaptive’ process allows for more frequent alignment adjustments to maintain an ongoing efficient solution. With this approach, adapting to change becomes a skill of the sales rep, significantly reducing the cost of disruption.