Consumer Lending
Consumer credit companies can leverage data and analytics to develop innovative pricing, growth and loss mitigation strategies
High unemployment rates, rising bankruptcies, depressed home values and battered household balance sheets have led to tightened underwriting standards across all consumer lending categories. Lenders must identify borrowers with delinquency risk and take steps to keep them current or cure. They must segment defaulted borrowers by ability and willingness to pay and take steps to maximize recoveries.
Given new regulatory restrictions, credit card issuers must re-visit customer acquisition and management strategies. Facing declining consumer spending, lenders must find ways to improve share of wallet among existing customers. By developing targeted products, services and offers tailored to the needs of high value customer segments, issuers can increase charge volumes and card/loan balances.
Axtria’s consumer lending solutions address a range of business issues. We combine analytics, data and technology to help our clients make better business decisions. Our solutions include:
Customer
Management
Marketing & Product Management
Credit Risk Management
Pricing & Portfolio Management
- Cross-channel customer growth and experience
- Segment level response rates and price elasticity
- Real-time marketing during customer interactions
- Segment-based product configurations
- Marketing mix optimization
- Optimized loan, cash advance and merchandise offers
- Risk relationship monitoring
- Recalibrate risk models for underwriting
- Micro-segment strategies for account curing, collections and recoveries
- Price card lines for managing risk
- Risk rating segmentation
- Manage liquidity/funding across channels
